“Why do I pull my hair?”

A Google search that led me to Trichotillomania 

I was 10 years old when I started pulling my hair. I would absent-mindedly twirl the front pieces of hair in my face. Strand by strand, I would run my finger tips down the length on the hair shaft feeling for my favorite crinkly piece. Once I found it, this strong urge to pull it out would come over me, and with great relief and satisfaction, I would pull each hair strand out one by one.  

I didn’t have the language for it yet. I just knew I was pulling my hair. Not in a dramatic way, in quiet moments like when I read books in my bedroom. I'd fall into a trance-like state trying to soothe myself without even realizing that’s what I was doing. 

At first, it felt like a bad habit. Something I should be able to stop if I just paid more attention. My mom would catch me and say “Get your hands out of your hair!” or “nemoj čupati kosu!”, that's Montenegrin for “don’t pull your hair!”. Her voice would startle me and I would try to play it off like I was being silly… but it wasn't funny. 

Because I couldn’t stop.

Stopping felt impossible. Being told to stop only made me feel worse, or even angry. I felt there was something wrong with me that I couldn’t explain or defend.

The shame came quickly. First, I learned how to hide it. How to part my hair just right, how to avoid certain styles, how to avoid wearing my hair down when I went swimming. I would dread any scenario where my girlfriends would play with each other's hair, for fear of being found out. I would quickly volunteer to be the hair doer, and take any attention off of me.

Like most things in adolescence, I didn’t know what the heck was happening. I didn’t know why I was doing it. I would pray to god and bargain with him to stop my compulsion to pull. I would make wishes on birthday candles that I would stop pulling my hair. But trying harder wasn’t working, and that made the shame heavier. 

Fast forward to 2003, I’m 17 years old. We had a family computer in the foyer, where you entered the house. Early Google, late night, slow internet. The kind of googling where I felt like I was a vigilante trying to crack the code of a thing unknown.  

I remember typing something like:
Why do I pull my hair?
Why can’t I stop pulling my hair out?

And then I saw a word I had never seen before: trichotillomania.

It was surreal. Reading descriptions that sounded like my own inner life. The same behaviors I did.... The secrecy. The shame. The compulsive pull. The relief and regret tangled together. 

That moment didn’t fix me. It didn’t stop the behavior. But it cracked something open. For the first time, I understood that this wasn’t just a personal failure or a lack of willpower. It was something other people experienced too; It affected people across all ages, genders, races, classes, and abilities. 

I didn’t know then that this would be a lifelong relationship. I didn’t know how many phases and relapses I would have, how much compassion I’d have to learn, or how often I’d have to meet myself where I was instead of where I thought I should be.

What I did know for the first time was that I wasn’t alone.

I’m telling this story now because I know someone else is still out there, sitting in front of a screen, typing the same questions I did. Still hiding. Still ashamed. Still thinking they’re the only one. Statistics say that 1-2 out of every 50 people will experience this in their lifetime.

If that’s you: there is a word for what you’re going through. And more importantly, there is nothing wrong with you.

WTF is a BFRB?

What I later learned is that trichotillomania is part of a larger category called Body Focused Repetitive Behaviors, or BFRB’s. They can show up in many different ways, and to many different degrees. Hair pulling. Skin picking. Nail biting. Things people often dismiss as “bad habits,” when really they’re coping mechanisms. Most importantly, BFRB’s are not forms of self harm.

They’re meant to soothe the nervous system.
They’re meant to help us regulate.

While some confuse it with OCD, it is in fact a separate condition. Those who experience BFRB’s usually carry out the behavior as a way to soothe stress or find comfort rather than quell obsessive and obtrusive thoughts.

But once shame enters the picture, they can start to feel anything but soothing. The masking, the hiding. The self-blame and self loathing. That’s usually what makes it harder, not the behavior itself.

If you’re looking for more information, the TLC Foundation for Body-Focused Repetitive Behaviors has been a helpful resource for me over the years. Their funding has shifted recently and the directory I once relied on is gone, which is part of why I’m writing this now. If the centralized spaces disappear, then maybe we build connections in smaller, more personal ways.

Comfort in Connection

I first met Kay, who is now our General Manager at Queen of Swords 2, in 2012 at Ricky’s NYC Revolver salon in Soho. After our first day working together, they shared with me that they also lived with trichotillomania. In a strange way, it brought me relief. Not because anything changed, but because I didn’t feel alone in the room anymore.

At Queen of Swords, we actively hold space for people with BFRBs. Through continuing education, awareness, and lived experience, we’re always learning how to make our space feel safer, softer, more human, especially for the days when being in your body feels hard.

If this is something you live with, you’re always welcome to mention it in the comments when booking, or email us directly. We’ll make sure you’re paired with a stylist who understands and who will meet you with care.

What has helped me hasn’t been one single fix. It’s been a combination of things: a well- researched psychiatrist, medication and supplements, and a wise therapist. Friends in my real life who also pull their hair, who I can talk to about it casually without shame. Shout out to the people who are supportive, curious, and non-judgmental. You matter more than you know.

This is still an ongoing conversation for me. You’re watching me move through it in real time. There isn’t a neat ending, and it isn’t about “stopping.” It’s about living fully anyway.

If you’re here, reading this and relating, you’re not ugly, broken or bad.
You’re coping.
And you don’t have to do it alone.


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The Day Chris McMillan Read My Soul